Marben & Co. Cleaning Company have had a long-standing relationship with Kinleigh Folkard & Hayward for a number of years and previously provided office cleaning services for ten of our branches. The office cleaning, window cleaning, feminine hygiene and commercial waste liaison services were tendered for our full portfolio of over 50 sites within the London area and Marben were shortlisted and selected from an initial list of eight.
Marben showed consistent professionalism in dealing with the transition from providing office cleaning services to ten branches to providing a full cleaning service for 50 branches and all the logistical issues this brought, including dealing with the TUPE transfers for a large number of cleaning staff working for over ten different cleaning companies. Throughout this very difficult period, Marben demonstrated a total dedication to getting everything right for us and issues were dealt with quickly and decisively with transparent communication throughout.
Now that the contract has settled, Marben have shown dedication to providing a quality service and second-to-none costumer service with a friendly “can-do” approach to everything that has been thrown at them. Both Maria and Ben have developed a personal “partnership” feel to their service and we have total faith in anything we ask them for to be done. They constantly go above and beyond expectations and show that now matter what we may need, they can always help, regardless of their schedule. They have shown that no matter how big or small a company you are, you are important and will be treated with top priority.
I am confident that anyone would be as satisfied with their cleaning services, as we have been.
I am happy to provide an extremely positive reference on the above company and would confirm that this company has used Marben & Co for 5 years and always found the quality of the work they provide to be of a high standard; hence why they are our cleaners of choice.
I have found them to be extremely diligent, honest and trustworthy and would have no hesitation in recommending them to other interested parties.
On behalf of John Payne Commercial I confirm that we have used the service of Marben & Co for several years. Marben & Co have proved to be reliable, professional and at all times courteous in their dealing with our Company.
I have found the cleaning staff to be honest and conscientious. I have no hesitation in recommending the services of Marben & Co.